1. Can I have a sample order for valve?

A: Yes, free samples can be provided. Freight is provided on customer.

2. How do you ship the goods ?

A: We usually ship by sea. Airline shipping also optional.

3. How to proceed an order for valve?

A: Firstly let us know your requirements or application.

Secondly We quote according to your requirements or our suggestions.

Thirdly customer confirms the samples and places deposit for formal order.

Fourthly We arrange the production.

4. Do you offer guarantee for the products?

A: Yes, we offer 1 years warranty to our products.

5. Why would I choose you?

A: We can supply and stock wide range of stainless steel products.We have active managment, experienced technical people, labor workers.High effective sales team. Mass production capacity ensures on-time delivery and quick response to any quote and complaint.

6. How does your factory do regarding quality control?

A: Quality is priority. Our people always attach great importance to quality. Controlling from the production beginning to the end. We have well-trained and professional workers and strict QC system in each production link. And each product has to be 100% inspected before shipment.

7. Are you trading company or manufacturer?

A: We are factory. And we do overseas business ourselves.

8. What is your payment term?

A: T/T, Western Union, MoneyGram, and Paypal.This is negotiable.

9. How long will you give me the reply?

A: We will contact you in 24 hours as soon as we can.

10. What is your main market?

A: The products are exported to Europe, America, and Southeast Asia, the Middle East and so on.

11. Can you give me a discount?

A: As you know, we are manufactory, so please believe us our price is competitive.If the quantity is big, we can consider give you a discount.

12. If products have some quality problem, how would you deal with?

A: We will responsible for all the quality problems.

13. If there is any quality problem, how do you solve it?

A: Normally replacement, or compensation, or resend goods to customers as per the condition. To be discussed as per condition.

14. Why trust in us ?

A: 20 years in this industry. It makes us professional. Good credit in this market.

15. How can we guarantee quality?

A: Always a pre-production sample before mass production;

Always final Inspection before shipment

16. After-sales service?

A: 1 year warranty for all kinds of products.

As an experienced manufacturer, you can rest assured of the quality and sales service.

17. Transportation?

A: Transported by DHL, UPS, EMS, Fedex, SF, by Air, by Sea.

18. Can I have my own Logo on the product?

A: Yes, you can send us your drawing and we can make your logo, but you have to bear their own the cost.

19. Do you have OEM service ?

A: Yes. A variety of products size, quality and quantity can be cutomized according to your needs.

20. Can I request to change the form of packaging and transportation?

A: Yes, We can change the form of the packaging and transportation according to your request, but you have to bear their own costs incurred during this period and the spreads.